Skip to content
  • There are no suggestions because the search field is empty.

Managing my subscription status to organization emails

By registering for events using Race Roster and agreeing to the terms and conditions of each transaction, you are allowing event organizers who use our CRM tool and group their events into organizations to reach out to you as a contact. These CRM email notifications are powered by our platform. Below, we outline the types of emails you may receive and explain the process by which you may unsubscribe.

Please note: With your consent, event organizers may additionally reach out to you using their in-house email managers, SMS messaging systems, or third party platforms such as Mailchimp and Zapier. Such notifications fall outside the scope of this article. Please reach out to the organizer should you have questions on those topics.

 

Promotional emails from organizations

Tables can't be imported directly. Please insert an image of your table which can be found here.

Content and topics

 

Sponsor or partner advertisement

Merchandise promotion with prompts for purchase

New event announcement with prompts for registration

Promo code, group discount or limited-time pricing offers

Loyalty achievement announcement

Business or organization newsletters sent from the CRM email campaign tool

 

Email subject line examples

Special offers from our sponsors

Don't miss out! Order your swag before X date

Register now for [New/next year's event name/Event series]

Flash sale!

Use our promo code/Register a group of X for a discount/50% off until X date

Unlock your perks as a loyalty participant

Our monthly newsletter

Our year-end wrap-up

Sender examples

[Organization sender] - info@ourorganization.com via amazonses.com

Subscription rule

 

Subscription settings available

 

 

Promotional emails from organizations constitute marketing by seeking new, unsolicited transactions or communicating information beyond the relevant for the event you registered for. Announcing a registration launch, promoting a third party's limited time offer, prompting for event merchandise purchases, invitations to loyalty programs, general organizational newsletters---all such email communications are considered promotional emails.

 

Subscription settings

To stop receiving these types of promotional emails from an organization, click the "Unsubscribe" link at the bottom of the email. From the subscription settings page, select "Unsubscribe from promotional and marketing communication emails from this Organization." Then, click the blue "Unsubscribe me" button. See screenshot below.

To re-subscribe to these emails, email support@raceroster.com or the EO with your written consent for subscription, along the lines of:

I consent to be resubscribed to promotional communications from Race Roster and [Organization name].

 

Questions about unsubscribing from event emails? Visit our article Managing my subscription status to Race Roster and event emails .